Brand Review Record
Peak Audio / RMA-1003
Peak Audio return RMA-1003 was inspected as wrong item and assigned warehouse action return to brand. The case currently has 4 of 4 required evidence slot(s) captured, and decision state is Needs ops review.
Evidence is complete, but ops review is still required before the final movement decision.
Decision State
Needs ops review
Evidence Progress
4/4
Warehouse Action
Return to brand
SLA Age
123h
Case Snapshot
| Return ID | RMA-1003 |
| Brand | Peak Audio |
| Condition | Wrong item |
| Warehouse Action | Return to brand |
| SKU / Serial | PEAK-SPK-077 / SP-11402 |
Review Basis
| Rule profile | Electronics inspection lane |
| Condition | Wrong item |
| Warehouse action | Return to brand |
| Playbook recommendation | Return to brand |
| Decision state | Needs ops review |
| Evidence readiness | Evidence checklist is complete. |
Evidence Readiness
Front
Captured
Back
Captured
Packaging
Captured
Serial number
Captured
No action blockers detected. This record is ready for review.
What This Record Shows
Required evidence coverage is complete for the linked client playbook.
The selected warehouse action matches the playbook recommendation for this condition.
A serial number was captured on this case.
This share view omits internal-only notes and queue controls.
This link is designed for brand-side review and dispute follow-up.
Evidence Gallery
Timeline
2026-04-05 15:15
Escalated for review
2026-04-05 14:15
Wrong item confirmed
2026-04-05 13:15
Case received